tkbd Terms and Conditions

Introduction and General Overview

These Terms and Conditions ("Terms") govern the use of the tkbd platform and all its related services. By visiting the tkbd website or registering an account, you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

tkbd is a trusted online betting and casino platform serving Bangladeshi users in Bengali. We are committed to ensuring a safe and transparent gaming environment.

Account Registration and Eligibility

2.1 Eligibility Requirements

To open an account and use services at tkbd, you must:

• Be at least 21 years of age.
• Have a valid and active email address and mobile number.
• Provide accurate and complete personal information.
• Agree to these Terms, the Privacy Policy, and the Responsible Gaming guidelines.

2.2 One Person, One Account Policy

Each user may operate only one account at tkbd. Creating more than one account under the same person's name is strictly prohibited. If this rule is violated, all associated accounts will be closed and any outstanding bonuses will be cancelled.

2.3 Identity Verification (KYC)

tkbd reserves the right to verify your identity at any time. You may be asked to submit a national ID card, passport, or any other government-issued identification. We reserve the right to suspend the withdrawal process until verification is complete.

2.4 Account Security

It is your responsibility to keep your account login details confidential. If you suspect that someone else has accessed your account, notify our support team immediately. tkbd will not be liable for any loss resulting from unauthorised access.

Deposit, Withdrawal, and Payment Policy

3.1 Deposit

Funds can currently be deposited at tkbd using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).

Deposited funds are generally credited to your account instantly. If there is a delay due to technical reasons, please contact our support team.

3.2 Withdrawal

Withdrawals must be made using the same payment method that was used for the deposit.

Withdrawal requests may not be processed if tkbd's verification process has not been completed. Please ensure that the bank or mobile banking details provided at the time of withdrawal are completely accurate — tkbd will not be liable for any failed transactions caused by incorrect information.

3.3 Currency

All transactions at tkbd are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted directly.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The bonus amount will match the deposit amount but will not exceed ৳8,000.

4.2 Wagering Requirement

The wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only (not on deposit + bonus).

Wagering requirement: 25x (on the bonus amount).

4.3 Bonus Usage Rules

• The account must be fully verified to be eligible for a bonus.
• A member may take advantage of a welcome bonus offer only once.
• If bonuses are claimed through multiple accounts, all accounts will be closed.
• tkbd reserves the right to modify or cancel any bonus offer at any time.

4.4 Other Promotions

The rules for regular promotional offers, cashback, and special events will be published separately alongside each promotion and will also be considered part of these Terms.

VIP Program

tkbd operates a five-tier VIP program that provides weekly cashback and special benefits to regular members. The cashback rate for each tier is as follows:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

VIP tier upgrades happen automatically based on your gaming activity. The same wagering rules may apply to VIP cashback and rewards — contact our support team for more details.

Betting and Gaming Rules

6.1 General Betting Rules

All bets and game results on tkbd are final and binding. If a game ends midway due to a technical error or disconnection, that round may be considered void and the staked amount will be refunded.

6.2 Sports Betting

Markets are available for cricket (BPL, T20 World Cup, IPL), football (FIFA), kabaddi, and other sports. Odds may change at any time. The odds at the time a bet is confirmed will be considered final.

6.3 Casino Games

tkbd offers games from world-class providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. All games are operated under fair play principles. Each game's own rules apply.

Prohibited Activities

The following activities are strictly prohibited on tkbd:

• Using an account on behalf of a minor or conducting gaming activities for a minor.
• Attempting to gain account benefits through fraud, deception, or illegal means.
• Attempting to access, modify, or damage the platform's software.
• Attempting to access another user's account.
• Placing bets using bots or automated software.
• Using the platform for money laundering or illegal financial transactions.
• Operating multiple accounts from the same IP address or device.

If any of these rules are violated, tkbd reserves the right to immediately close the relevant account and confiscate the balance.

Account Closure and Suspension

8.1 Closure by User

You may close your account at any time by contacting our support team. Please ensure you withdraw any remaining balance before closing your account.

8.2 Closure or Suspension by tkbd

tkbd may close or suspend any account for the following reasons:

• Violation of any part of these Terms.
• Providing false or incomplete information.
• Suspicious or fraudulent activity.
• Failure to complete identity verification.

Privacy and Data Protection

tkbd places the highest importance on protecting your personal information. All your data is secured through SSL encryption technology. We will never sell your personal information to third parties.

To learn more about how we collect, use, and store data, please read our Privacy Policy.

Responsible Gaming

tkbd believes in responsible gaming. We want to help our users develop healthy gaming habits. Gaming should remain a source of entertainment, not a cause of addiction.

If you feel that gaming is having a negative impact on your daily life, please contact our support team. We offer various support options including self-exclusion.

Visit our Responsible Gaming page for more information.

Limitation of Liability

tkbd will not be liable under any circumstances for the following:

• Disruption to a game or bet caused by loss of internet connection.
• Service disruption caused by third-party technical issues.
• Account information being compromised due to the user's own negligence.
• A transaction failing due to incorrect payment information provided.

Under no circumstances will tkbd's total liability exceed the amount currently deposited in your account.

Dispute Resolution

If you have a complaint or dispute, please contact our support team first. Our support is available 24/7 via live chat and email in both Bengali and English.

Support email: [email protected]

After a complaint is submitted, our team will investigate and provide a resolution as quickly as possible. Additional time may be needed for complex matters.

Changes to Terms

tkbd reserves the right to modify these Terms at any time. For significant changes, we will endeavour to notify users through the platform. Continuing to use the platform after changes are published will be considered acceptance of the new Terms.

It is therefore your responsibility to visit this page regularly and stay informed about any updates.

Applicable Law

These terms and conditions will be interpreted and applied in accordance with applicable law. Any disputes will be resolved through bilateral negotiation.

tkbd operates as a safe and reliable platform based on the principles of fair play and transparency.